Laundry, in progress.
New requests appear here even if email notification is delayed. Check your pickup-request emails for addresses, preferences and contact details. Updating a status changes the customer tracker. Marking an order Delivered also requests one feedback email for customers who opted in, once Gmail is connected. Other status changes do not send email or SMS.
Clear delivered or canceled orders to tidy your active list. Cleared orders remain available here and can be restored. Customer tracking and feedback stay available. Searches apply to the selected list.
Add an earlier or phone request
Create tracking for a request you already received. This does not send a notification; share its tracking link with the customer yourself.
Customer feedback
Publish only with customer permission. Review all ratings fairly. Do not withhold criticism or change a customer’s words. Check names and comments for personal information before publishing.